Growth Mindset as a Strategy: What Helps Businesses Withstand the Pressure of Change

In a world where change is no longer the exception but the new norm, business has found itself in a reality of absolute uncertainty. Technology is evolving faster than companies can manage to implement it. Under such conditions, resilience and the capacity for continuous development have become the key factors for survival.   This very […]

Digital Evolution Through Trust: Insights from ITU Member Kitsoft

In an era of perpetual uncertainty and rapid transformation, technology alone no longer guarantees success. Genuine change originates not from processes, regulations, or IT solutions, but from people: their fears, expectations, and their readiness to move forward together.   This very topic was the focus of a lecture by Roman Romanenko, Chief HR Officer at […]

Benefits of IT Ukraine Membership: e-Support Legal Case Studies

In the reality of constant change and growing risks, it is essential for IT businesses to have trusted partners capable of providing support in resolving legal issues and countering cyber threats.   e-Support is a complimentary service for member companies of the IT Ukraine Association. It provides rapid, professional assistance with legal, investment, M&A, and […]

ToDo, welcome to the IT Ukraine Association!

ToDo, a Ukrainian IT company that has specialised in business process automation based on the Odoo ERP system since 2022, is now part of the IT Ukraine Association!   In 2025, ToDo achieved Gold Partner status with Odoo, confirming its high level of expertise, certified team, and customer trust. The company is part of a […]

What AI Services Might Appear in Diia — Results of the DiiaAI.Contest Hackathon

Together with EPAM Ukraine and the WINWIN AI Center of Excellence, we held the first Diia.AIContest hackathon. The goal was to develop new services for the Diia ecosystem using artificial intelligence.    For three weeks, teams worked on new AI products for the Diia application. 270 participants applied for the hackathon, and 10 teams with […]

From Websites to Registers: Ukraine is Shaping a New Era of Online Service Accessibility

A draft law, №14278 “On Digital Accessibility in Ukraine,” has been registered in the Verkhovna Rada (Parliament). This bill aims to create an effective mechanism to ensure barrier-free access to electronic information resources and online services for all citizens, especially people with disabilities and those with functional limitations.   The document defines digital accessibility as […]

ITU Supported the Hackathon on Fostering Integrity and Preventing Corruption in Ukraine’s Security and Defence Sector

In November 2025, Ukraine hosted the Hackathon on Fostering Integrity and Preventing Corruption in the Security and Defence Sector of Ukraine — an event that brought together security and defence specialists, representatives of the academic community, students, and IT developers around a common goal: creating digital solutions to strengthen the culture of integrity, transparency, and […]

Customertimes releases 2025 CSR Report

Customertimes has released its 2025 Corporate Social Responsibility (CSR) Report, an annual overview of the company’s commitment to responsible and people-focused practices. It highlights initiatives across four areas: Business, People, Education, and Charity.   Technology is meaningful only when it helps people — customers, colleagues, and communities — live and work better. This year, we […]

Leadership That Drives the Digital Age: Insights from Anna Tyschenko

In a world where the speed of technological change surpasses the ability of businesses to adapt, the role of the leader has long moved beyond operational management. Today, the executive is a visionary, an innovator, and someone who knows how to combine technology with human potential.   This was the topic of discussion for Anna […]