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The implementation of the Microsoft Dynamics 365 Business Central ERP system has been successfully completed at Orbico Ukraine, a subsidiary of the large international Orbico Group.
The implementation partner was Innoware, a certified Microsoft Partner whose team operates using its own methodology, developed from over twenty years of local and international experience in delivering Microsoft Dynamics 365 ERP and CRM solutions. The company has a portfolio of more than 500 successfully completed projects worldwide.
Due to its active growth, Orbico Ukraine encountered specific limitations with its existing ERP system. It was no longer able to meet modern business requirements, had become technologically outdated, and lacked sufficient functionality to support the effective operations of a rapidly developing enterprise.
Orbico Ukraine was in need of an updated, modern solution that could provide integrated management of business processes across the Group, ensure a high level of security, fully comply with Ukrainian legislation, and easily adapt to the specifics of doing business.
For many years, the Orbico Group has been using the Microsoft Dynamics 365 Business Central ERP system as its corporate solution, as it allows for the unification of all business processes within the large international group and fully meets its requirements, specifically:
Given the Orbico Group’s successful experience with Dynamics 365 Business Central and the system’s ability to meet the company’s requirements, Group management decided to implement this specific ERP system at Orbico Ukraine.
The implementation of Business Central at Orbico Ukraine began with an internal audit and a thorough study of the company’s business processes by Innoware specialists. Particular attention was focused on defining the customer’s needs, goals, requirements, and expectations for the project. Key processes and operations were initially identified and implemented within the localized ERP system environment. Subsequently, and in line with the customer’s needs, custom functionality was agreed upon and developed, and data was prepared for migration from the old system to the new one. The final stage of the project involved training and system testing by the customer’s end-users.
Thanks to the seamless teamwork of Orbico’s implementation team, the high level of expertise from Innoware’s specialists, continuous effective communication between the customer and partner teams, transparent processes, and project methodology support, the implementation of Microsoft Dynamics 365 Business Central at Orbico Ukraine was completed in six months.
As a result, Orbico Ukraine has gained a modern, reliable, and comprehensive ERP system that is unified across the Group and configured to comply with Ukrainian tax and financial legislation.
Among the benefits are:
We were very impressed by the structured approach of the Innoware team, both for the implementation project and for the support of the solution afterwards. We are completely satisfied with the speed of the Innoware team’s response to our requests, and we highly value the quality of the services provided. Our cooperation is ongoing. Today, Innoware provides support services for Microsoft Dynamics 365 Business Central not only in Ukraine but also to other company divisions outside of Ukraine, specifically in Moldova,
stated Goran Džepina, Orbico Group IT Business Solution Team Leader.
About Orbico Ukraine
Orbico Ukraine began its operations in the Ukrainian market in 2016 and is part of the Orbico Group, a large international group that brings together 18 companies across 24 European countries. The Orbico Group is a leading distributor of many world-renowned brands and provides comprehensive business solutions in sales, logistics services, marketing, and brand management for a wide range of industries and business areas.
About Innoware
Innoware is a leading expert in the consulting services market. Since 2001, the company has been helping businesses in Ukraine and worldwide to implement innovative, comprehensive solutions from Microsoft. It provides implementation and support services for Microsoft Dynamics 365 (ERP, CRM, HR), Microsoft Azure cloud solutions, the entire Microsoft 365 software product line; business process automation based on the Microsoft Power Automate platform; and consulting on the practical application of artificial intelligence in business processes.