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November 14, 2022, NEW YORK – Miratech, a global IT services and consulting organization, announces the launch of advisory, modernization, support, and risk management services for enterprises remaining on the legacy Multicloud or Engage platforms.
This new program is designed to help Genesys Multicloud, Engage Cloud, and Engage Premise clients assess their current customer experience (CX) footprint and assist in developing their CX journey moving forward. It will include roadmap planning, technology evaluation, pilot and proof of concept (POC) options, and migration support services. This approach will allow clients to make informed and educated decisions that align with their specific needs and the preferred timeline for CX transformation.