Webinar “ERP, CRM, Telephony & AI in One Business Management System”, brought to you by ToDo together with the partner UniTalk.
A customer calls or writes in chat, a manager copies the data into the CRM, and part of the information gets lost in other systems. We’ll show how to bring the customer journey together in one system:
- every touchpoint in one place: telephony, chat, website, social media
- CRM and ERP: connecting the customer, the deal and the outcome
- AI in communication and sales
- end-to-end analytics: from lead source to result
And at the end — a live demo on a real case: from the first enquiry to the closed deal.