The Terrasoft TechPoint meetup dedicated to business analysts will be held on the topic “Case Management vs BP management: meeting customers' expectations” on April 23. In the context of a specific business challenge* you will learn how to improve operational efficiency, using best practices in building processes and cases.
Have you faced cases with a high degree of uncertainty, exceptions and dependence on a large number of factors that cannot be taken into account when using only the BPM approach? We are certain, yes. The optimal solution thereof was the model of adaptive case management.
Could it really be that simple? Indeed, in practice, in one company there may be such processes that require strict regulation, dynamic processes with a modified structure, and sometimes cases where the case model is part of the process, and vice versa.